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Help Center

Set up in minutes

Pick your device and we'll show you the best app and every step, from install to your first channel.

Step 1

Choose your device

  • Not sure?Ask our team

Select your device to see the best app for it.

Where to find your login details

They arrive by email as soon as your payment is confirmed. Keep that email: it holds everything below.

Username
Your personal login name.
Password
Case-sensitive. Copy it exactly.
Server URL
The address of our server, starting with http://. Some apps call it Portal URL or Host.
M3U link
One link that contains everything. Used by apps that ask for a playlist URL.

Third-party application notice: The applications featured in these guides are developed and maintained by their respective providers, not by ViewerFirst. Their availability, pricing, features, compatibility and interface design may change independently of ViewerFirst. Some apps may require a separate purchase, subscription or activation fee. Download apps from official sources or trusted app stores whenever possible.

Stuck on a step?

Our support team is available 24/7 to help you set up your device.